FAQ Epassi VIP Portal

Manage my data

How can I change my data?

You can change your details in your data management section in your account.

Can I change my password?

You can change your details in your password section in your account.

Communications

Why have I stopped receiving the portal's emails?

Due to the processing that certain email servers perform, sometimes valid messages are treated as junk mail (email or spam). We advise you that if you stop receiving communications from the portal you should check if they are in your junk email or spam folder and add the sender to the list of authorized email and you will continue to receive all our news.